Do I need to buy tickets in advance?
Many of our shows sell out in advance. You must purchase your tickets before you travel to Vogrie.
We may have limited tickets available at the gate, please check our social media channels and official communications before travelling to site to ensure there are tickets available.
Where do I get my tickets from?
This is a ticketed event. Without tickets or other relevant proof of purchase you will not be allowed access to the event. Tickets are available online at; https://www.skiddle.com/whats-on/Edinburgh/Vogrie-Country-Park/Midlothian-Fire–Light-walk—Vogrie-Country-Park/13114519/
Can we collect tickets at the box office?
No, there is no collect at box office for this event. However if you are unable to access a printer, your purchased tickets will be available for re-download through our ticketing partner, skiddle.com/orders
What does my Ticket Time mean?
The time on your ticket is the start of the walk, if you are late we can guarantee you will be able to still participate within this allocated time. This is implemented to ensure the utmost safety to all guests at the event.
I’ve not received a confirmation email, is this normal?
No, if you haven’t received an email confirming your ticket purchase, please send us details of your booking. Our box office will investigate and respond. Alternatively you can contact our ticketing parter, Skiddle, directly.
Will my tickets be posted out?
We offer an e-ticket option only, you will NOT receive a printed ticket by post.
I’ve lost or mislaid my tickets, can I get duplicates?
If you can’t find your tickets, you can re-download them by logging in to our ticketing partners portal at Skiddle.com/orders, in this section your previously purchased ticket(s) will be listed.
I would like to exchange my tickets, is that possible?
Tickets cannot be refunded. Tickets can be exchanged at the sole discretion of the box office and subject to availability.
Can I just show my confirmation e-mail?
All tickets will be scanned upon entry, customers must have a valid ticket or e-ticket with a unique bar code. Valid tickets will be accepted when printed or on mobile phone.